The Agricultural Development Bank, ADB has relocated its Teshie Branch from the Lascala area in Teshie to a very plush new office near the Teshie Roman Catholic School close to the first junction area in Teshie. According to the Bank, the relocation of the Teshie Branch was necessitated for the need to create a more encouraging, spacious and relaxing atmosphere for customers to do their business with the bank.
The Teshie Branch at Lascala is one of the long serving branches of ADB, having been created more than three decades ago and serves numerous customers in Teshie and Labadi localities as well as part of the entire Ledzokuku-Krowor Municipal district. The relocation of the branch also became essential in order to bring along the Teshie Branch to the level of some other existing and newly created branches to reflect the new and modern feel of ADB premises throughout the country.
According to the Communications Department of ADB, the old Teshie branch has served us well and the staff both old and new have fond memories there, but we are moving into a new office which is more spacious, business friendly and reflects the current status and direction of ADB as being among the top five banks in Ghana. In addition, the new office location will provide a congenial environment in which our staff will work with the aim of improving service quality to delight our customers. With this new branch office location we also are strengthening our brand identity and making sure that ADB branches are easier to identify by our numerous customers and clients.
Customers at the opening of the new relocated Teshie branch were delighted with the new banking facilities, convenience and spacious banking hall. They were also elated by the ambience and ease at which they conducted their business at the new branch location. They commended ADB for the effort revealing that the new location shows that ADB thinks about its customers.
ADB has opened 21 new branches and the relocated 3 other branches in the last two years, operating longer banking hours including Saturday banking services at selected locations and the setting up of a Call Centre to handle complaints, enquiries, requests and suggestions of customers and the general public as concentrated efforts made to improve service quality to delight its customers.